News and reports

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by our team, with key findings published in a borough report.

We are proud to publish our Annual Report for 2014/15.

During 2014 Healthwatch Waltham Forest worked with two local organisations – Turning Point and PL84U-Al Suffa – to better understand some of the health and social care issues faced by their client groups.

This report is a summary of the comments made by patients we met over a period of six weeks at Harrow Road Surgery.

We visited the Forest View Care Home on 10th March 2015.

We visited the Spinney Care Home on 12th March 2015.

We visited the Manor Care Home on 20th March 2015.

We visited the St. Francis Care Home on 20th March 2015.

The Healthwatch network spoke to over 11,000 people about their experiences of primary care and found that, while people are generally very happy with the quality of their care, many people face a number of common problems accessing GP services. To get a deeper understanding of people’s experiences, we spoke to a number of patient groups, including people who are Deaf and hard-of-hearing, migrants, students, mothers of young children and over-65s.

We visited Aspray House on 12th February 2015.

We visited the Ross Wyld Care Home on 19th February 2015.

This report is a summary of the comments made by patients we met over a period of six weeks at the St James Medical Practice.