Whipps Cross urgent and emergency department requires improvement

News - 23 December 2024

The Care Quality Commission (CQC) have again rated Whipps Cross Hospital's urgent and emergency department as "requires improvement".

The CQC inspected the urgent and emergency department in July 2024 and have just released the report this month.  The CQC has also issued Barts Health NHS Trust with a warning notice to focus their attention on making specific changes to improve people’s safety. 

In response to this latest inspection, Whipps Cross Hospital are making significant changes to improve prevention and control practices, and to reduce overcrowding and waiting times. A dedicated improvement director for urgent and emergency care has been appointed to drive lasting improvements.

 

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The Experience of Whipps Cross University Hospital, 01.10.23 - 30.09.24

This annual report is based on the experience of 348 people.

Overall satisfaction for Whipps Cross University Hospital is at 40%, which is much lower than the average of 52% for all hospitals within the North East London Integrated Care Board area.

The Accident & Emergency department accounted for 43% of all feedback with only 34% positive.

Report