St. James Medical Practice Report

Report - 15 January 2015

This report is a summary of the comments made by patients we met over a period of six weeks at the St James Medical Practice.

This was part of a wider project visiting surgeries in Walthamstow and Leytonstone to find out what patients think works well at their GP surgery and what could be improved. 

At St James Medical Practice we spoke to 159 patients using the surgery over the six weeks. They mentioned 110 positive aspects of the service at the St James Medical Practice and 185 aspects that could be improved. These were issues familiar to us from previous work on GP access: patients want to be able to see their GP when they need to, have a minimal wait at their appointment and receive good care from their GP.

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St. James Medical Practice Report
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