Talking with the homeless community in Waltham Forest, June 2015

During 2014 Healthwatch Waltham Forest worked with two local organisations – Turning Point and PL84U-Al Suffa – to better understand some of the health and social care issues faced by their client groups.

Together we decided to explore these issues in more detail by bringing together services users from the homeless community in a series of focus groups.

Two focus groups took place, one at PL84U-Al Suffa lunch club on Monday 20th April 2015, and a second at Turning Point in Beulah Road on Wednesday 22nd April 2015. 

In total 50 people attended and spoke to us about GP Access, A&E at Whipps Cross Hospital, Mental Health services at Whipps Cross and in the community, Ambulance services, Pharmacies, Opticians and Dentists.

The report details the discussions that took place in those focus groups, and includes a list of suggested improvements for commissioners and providers to consider.

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Talking with the homeless community

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