Whipps Cross University Hospital, Q3 2018 (1.1.18 to 31.12.18)

This report examines patient experience at Whipps Cross University Hospital.

The latest report suggests that:

On overall experience, sentiment is 5% above (better than) the East London average.
On communication, involvement and support, sentiment is 9% above (better than) the East London average.
On quality and empathy, sentiment is 1% below (worse than) the East London average.
On service access sentiment corresponds with the East London average.

Recent research on waiting times suggests sentiment at Whipps Cross is 2% above (better than) the East/West London average.

Also includes Annex 1 – Waiting Times

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Whipps Cross University Hospital, Q3 2018, 1.1.18 - 31.12.18

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Waiting Times Analysis, 1.1.18 - 21.12.18

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