The Experience of GP Services, 01.10.21 - 30.09.22

Report - 5 October 2022

This annual report is based on the experience of 944 people. Findings show that the overall satisfaction has not changed this quarter and is still slightly negative across most practices. Two practices received a significant number of comments that were mostly positive. According to feedback, patients would like to see greater levels of service access, communication, empathy, involvement and support. This quarter, complaints about communication have decreased by a whopping 29% and those about administration by 12%.

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The Experience of GP Services, 01.10.21 - 30.09.22
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