What does good care look like to people in Waltham Forest?
This report shows the draft findings of the Waltham Forest Community Conversation which was part of the wider NHS North East London Big Conversation.
We asked local people open-ended questions about what good health and care means to them. At community events and in focus groups we helped local people to draw out what their own vision of good care would look like.
We took what they told us and and started to identify themes, these themes eventually developed into four pillars of good care, or four aspects of what makes the difference between good care and inadequate care.
We also looked at the wider issues that impact good care at a society level- the wider determinants The resulting framework, informed by what local people said, can be used by stakeholders to develop their own success measures and evaluation tools.
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What does good care look like to people in Waltham Forest?
