The Experience of GP Services, 01.04.22 - 31.03.23

Report - 10 April 2023

This annual report is based on the experience of 1,210 people. Findings show that the overall satisfaction has declined marginally by 1% to 51% this quarter.to 47%. Three practices received a significant number of comments that were mostly positive. This quarter, complaints about treatment and care are up 5%, staff attitude up 1%, and administration by 5%. Complaints about communication have decreased by 2% this quarter.

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The Experience of GP Services, 01.04.22 - 31.03.23
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