The Experience of Health, Care and Community Services, 01.01.23 - 31.03.23

Report - 10 April 2023

This quarterly report is based on the experience of 1,222 people. Overall satisfaction has increased this quarter by 3% to 68%. Satisfaction on Quality and Empathy increased by 3% to 81% this quarter. Satisfaction for Information, Involvement and Support has declined by 6% to 78%. Satisfaction regarding Access to Services has declined by 6% to 37%. GP satisfaction is at 53% compared to 86% for dentists and 55% for Whipps Cross University Hospital.

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The Experience of Health, Care and Community Services, 01.01.23 - 31.03.23
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