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Report -
These reports examine GP patient experience in Chingford, Leyton/Leytonstone and Walthamstow. -
Report -
This report examines GP patient experience across the borough. -
Report -
This report examines GP patient experience across the borough. -
Report -
These reports examine GP patient experience in Chingford, Leyton/Leytonstone and Walthamstow. -
Report -
These reports examine GP patient experience in Chingford, Leyton/Leytonstone and Walthamstow. -
Report -
These reports examine GP patient experience in Chingford, Leyton/Leytonstone and Walthamstow. -
Report -
These reports examine GP patient experience in Chingford, Leyton/Leytonstone and Walthamstow. -
Report -
This report examines the experience of health and social care services in Waltham Forest. -
Report -
This report examines the experience of health and social care services in Waltham Forest. -
Report -
This report examines the experience of health and social care services in Waltham Forest. -
Report -
This report examines the experience of health and social care services in Waltham Forest. -
Report -
This report examines the experience of health and social care services in Waltham Forest. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report compares patient experience across all Barts Health NHS Trust hospitals inlcuding Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
This report examines patient experience at Whipps Cross University Hospital. -
Report -
Read the report from the event, including key principles for good public engagement in Waltham Forest!
Our Annual Event was very well attended by over 80 local residents, voluntary and community organisations, service user representatives and health and social care professionals.
We would like to thank our volunteers, board members and staff who helped make this event a success, and are very happy to have received a lot of positive feedback from attendees!
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Report -
We carried out Mystery Shopping of Waltham Forest GP practices’ answerphones and websites from December 2015 to September 2016. We wanted to know if they were correctly advising people how to seek treatment and make appointments when the surgery was closed. -
Report -
In November 2016 we invited applications from voluntary organisations and community groups based in Waltham Forest who were interested in running involvement activities with their community. -
Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
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Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
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Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report and in three area reports (Chingford, Leyton/Leytonstone and Walthamstow).
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Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report and in three area reports (Chingford, Leyton/Leytonstone and Walthamstow).
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Report -
Since January 2015, Healthwatch Waltham Forest, along with 12 local Healthwatch organisations and the British Deaf Association (BDA) in North, Central and East London have been working on a project to improve access for disabled patients across NHS Trusts. -
Report -
The aim of this programme is to observe the community blood testing services in Waltham Forest in action, looking at: accessibility, environment, waiting times, staff, information, results and follow up. -
Report -
During 2014 Healthwatch Waltham Forest worked with two local organisations – Turning Point and PL84U-Al Suffa – to better understand some of the health and social care issues faced by their client groups. -
Report -
On 6 October 2015, Healthwatch Waltham Forest held its 2nd annual event, ‘Caring About Care Homes at the Waltham Forest Assembly Hall. -
Report -
From January – May 2015, Healthwatch researchers carried out interviews and focus groups capturing the views of children, young people and parents from across the borough. -
Report -
The Healthwatch network spoke to over 11,000 people about their experiences of primary care and found that, while people are generally very happy with the quality of their care, many people face a number of common problems accessing GP services. To get a deeper understanding of people’s experiences, we spoke to a number of patient groups, including people who are Deaf and hard-of-hearing, migrants, students, mothers of young children and over-65s. -
Report -
The purpose of this piece of work is to capture the voice of the Looked After Children (LAC) and Care Leavers in Waltham Forest to ensure that Waltham Forest Clinical Commissioning Group (CCG), in redesigning services, obtains the right provision of health services that are responsive to their needs, aspirations and preferences.
With special thanks to the young people who shared their experiences with us and the partners and colleagues who helped recruit participants
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Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
-
Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
-
Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
-
Report -
As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
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Report -
We visited the various outpatients clinics in Whipps Cross Hospital every week for three months -
Report -
We analysed the experience of A&E services at Whipps Cross University Hospital between 01.07.2015 – 31.10.2016. -
Report -
We asked people in Waltham Forest open-ended questions about what good health and care means to them. At community events and in focus groups, targeting people seldom heard, we helped local people to draw out what their own vision of good care would look like. -
Report -
We asked local people about Covid-19 and flu vaccines. We heard from those who had seasonal vaccines, those who didn't get them but wanted to get them and those who didn't get nor plan on getting seasonal vaccines. -
Report -
This report presents analysis of the feedback from 57 participants at the Walthamstow Central Primary Care Network pop-up community health clinic held on Thursday 30 January. -
Advice and Information -
In Waltham Forest, the free NHS Complaints Advocacy service is run by an organisation called POhWER. They can help you make a complaint about an NHS service or work out what you want to achieve from a complaint. -
Advice and Information -
Contact information for PALS teams at Whipps Cross University Hospital, other Barts Health NHS Trust hospitals and the North East London NHS Foundation Trust (NELFT) who operate community and mental health services in Waltham Forest. -
Advice and Information -
We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process. -
News -
This week (June 10th -16th) is Diabetes Awareness Week. Diabetes UK will be in the borough for a a pair of Type 2 Diabetes Information events at local libraries. -
News -
Carers Week is 10th to 16th June, an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face, and recognise the contribution they make to families and communities throughout the UK. -
News -
Diabetes UK are hosting a free online event (via Zoom) on Tuesday 2 July from 12 to 1.30pm with Hellena Habte-Asres, Lead Clinical Academic Research Nurse in Diabetes & Chronic Kidney Disease (CKD), who will be discussing the link between diabetes and kidney disease, and why it’s important to have your kidney health checked at your annual diabetes review.